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Need a snapshot of your driver locations now? Without making phone calls? As a dispatcher, dealing with constant
phone calls, requests for route status reports, and changes to your well thought-out route plans, you need a tool to
keep you informed. The MobileCast Server saves time for dispatchers and management by keeping you instantly
up-to-date with GPS technology and alerts for route exceptions or service failures.
MobileCast Server offers
- Real-Time Dispatch and Route Execution - Whether you pre-plan pickup or delivery routes or dispatch stops on the fly, MobileCast Server allows you to track the execution of your routes against your plan in real-time, giving instant feedback on the status of each route. Know where your vehicles are at any time throughout the day. View current or past GPS history on graphical maps and capture exceptions when vehicles are at locations other than planned.
- Proactive Customer Service - Dispatchers and Customer Service operations will have access to real-time planned, projected, and actual pickup and delivery times. Be alerted to potential service failures before they occur and take action.
- Data Integrity - Protected access and a stable environment is available when using an Oracle or SQL database with the MobileCast Server.
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- Exchange Information - Using simple ASCII text interfaces or built-in APIs, you can easily import and export data to and from MobileCast in real-time to help feed other critical business systems. Update WMS and host systems, or post real-time delivery status to your company website.
- Management Reports - No dispatching system would be complete without the ability to analyse how well you're meeting your operational goals. You can utilise the built-in reports or create your own.
Results
Our customers have experienced significant gains in their operations, including:
- Reduction in miles driven
- Increased driver productivity and delivery accuracy
- Reduction in vehicle expenses
- Improved customer service
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