It's all about the delivery

Implementation Services

At the start of the project, a 121 Systems consultant will be assigned to the project and manage the project through to completion, and you’re in the right hands with the team at 121 Systems.

A 121 Systems Consultant will document all of your business rules and requirements regarding the Pulse platform, ensuring you get the proper guidance throughout the project and beyond.

Our implementation process is as follows:

  • Project Management
  • Process Definition
  • Solution Design
  • Critical Success factors to meet business objectives
  • Installation and Configuration
  • Training
  • Go-Live Assistance
  • Post Go-Live Review

Delivery Optimisation Review

The Delivery Optimisation Review (DOR) is designed to review your business rules and business requirements to ensure the best use of the Pulse Platform.

The Delivery Optimisation Review (DOR) will be scoped at the start of the project to ensure that all business proces, rules and requirements are captured.

These business rules and processers are then implemented into the Pulse Platform to ensure that the best results are delivered. Our platform is utilised to its full potential and maintained.

Customer experience is one of our main focuses.

The DOR is bespoke to your company and business requirements.


“I believe one of the key differentiators between the team at 121 Systems and other routing product vendors I have come across is their original goal to work and interact very much as a partner relationship”.

Paul Dodgson, IME Core Systems Support Manager, Iron Mountain Europe


get started on your journey

Let's have an chat and get things moving. If it's appropriate let's demonstrate the platform.

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