Is your biggest priority cutting costs? Clearly the second! The first is delivering On-Time-in-Full!
We all want to have excellent customer retention, correct?
With the right software and the right team on both sides of the customer/supplier relationship this can be achieved, saving time and money is at our heart, to manage this the only way is to focus on your customer and then work towards the service you offer!
This mindset is how the team at 121 Systems designed our products and formed our relationships with our partners; we enable our software to be aligned with your people, processes and your customers.
The right people, the right data and the right software works today.
The appetite for this puts you in front of the others with confidence.
Using Pulse Assist and Pulse On-Time modules together with Pulse Analytics helps your customer service team with your transport department with real-time data feeds from your logistical data repository, giving them clear visibility of your planned daily jobs, with a clear view of both historical data and with live progress updates throughout the working day.
Improve your customer experience by giving your customers the visibility of their orders, complete with live tracking and estimated arrival times.
Helping to reduce the impact on Customer Service and improve your competitiveness, and allowing your customer service team to focus on core priorities.
Review your daily routes live via our secure web interface, without the need for traditional application installation.
With clear visibility of your mobile assets and with continuous updates, you can see where your drivers are and how their day is progressing, along with any challenges they have reported.
get started on your journey
Let's have an chat and get things moving. If it's appropriate let's demonstrate the platform.